These comments belong to the entry Spiced Incense Warehouse - rip off!

  1. RE: Spiced Incense Warehouse - rip off!

    Posted on December 24, 2009 at 03:54 PM (UTC) ( about 2 years ago )
    rank: OK
    replies: 2
    De8ed23957db4956d61e690dcff3be04

    wrote the following:

    I enjoyed many orders from them. Customer service was cool too when I had some questions.

     

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2 replies to RE: Spiced Incense Warehouse - rip off!

  1. RE: Spiced Incense Warehouse - rip off!

    Posted on December 27, 2009 at 10:24 PM (UTC) ( about 2 years ago )
    rank: OK
    replies: 1
    47d0557154348f2d6dadad4e5fc9e9ab

    wrote the following:

    Ive been shopping at the SIW since it began and ive seen it grow from strength to strength. You can't do that if you're a shoddy and dodgy company.

     Ive used them a fair few times and the 1 time i had a no show, they offered to replace it without any fuss and it arrived a couple of days later.

    Now smoking blends are banned, I'll be using them less if no 2nd generation blends come out, but i would reccommend them to anyone who wants what else they are offering.

    A genuine site. Just don't treat them like shit and you'll be fine. The postal service in the uk is unreliable. There's bound to be people with no shows. Treat them with respect when a problem occurs which is out of their control and they will do their best to sort it for you.

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    • RE: Spiced Incense Warehouse - rip off!

      Posted on January 06, 2010 at 02:53 PM (UTC) ( about 2 years ago )
      rank: Must read!
      replies: 1
      16b7909965a97939f30ff7afa1186903

      wrote the following:

      Mmmmm Placed an order a couple days ago after ringing John to confirm they had the goods in stock, he said yeh and would do me a deal, I then received the following email

      Hi,

      We have lots in stock as soon as you can paY WE CAN SE4ND THE FOR YOU.

      lEY US KNOOW,

      jOHN

       WTF...........?

      Anyway not having seen this site and being a nobbbbb I placed an order and paid extra for next day delivery................nothing arrived and no tracking number dispite several emails, then thhe following email arrives today....

      Dear Customer,

       

      Thanks you for your email.

       

      We are closed for Christmas and New Year and will be back with better offers than ever in the early part of 2010.

       

      We would like to thank you all for your custom and support throughout 2009. Wishing you all the best for 2010 and beyond!

       

      SPICED INCENSE WAREHOUSE

      Customer Service Team (UK)

      Bloody scam, I have been in contact with alertpay and will contact trading standards and the police in due course as this bloke is commiting a criminal offence.

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      • RE: Spiced Incense Warehouse - rip off!

        Posted on January 06, 2010 at 08:06 PM (UTC) ( about 2 years ago )
        rank: Must read!
        replies: 1
        16b7909965a97939f30ff7afa1186903

        wrote the following:

        I may have to eat humble pie as just received a shipping conformation email, I will retract the above for now and will will update when the goods arrive.

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        • RE: Spiced Incense Warehouse - rip off!

          Posted on January 09, 2010 at 12:35 PM (UTC) ( about 2 years ago )
          rank: Must read!
          replies: 0
          6cd3bde7f90bc8923c0a253075154726

          wrote the following:

          No you are correct, he is a conman, the confirmation email I received contained a city link ref number and when I input this in to the city link tracking site it says it has been delivered to Ipswich (I'm in Warwickshire) after contacting John several times all he says is "we only use RM", well I have contacted RM and they confirmed nothing send by SIW to me...........I will not let him get away with this as used to work foe a dept that 'resolved' issues such as this and as this appears to be willfull fraud I will pursue this until it is resovled

           

          John FYI - Fraud Act 2006  - A person guilty of an offence under this section is liable—(a) on summary conviction, to imprisonment for a term not exceeding 12months or to a fine not exceeding the statutory maximum (or to both);(b) on conviction on indictment, to imprisonment for a term not exceeding

          10 years or to a fine (or to both).

          My first action will to lodge a formal complaint with the police and trading standards and then pursue from there, I will start this process in due course as need to allow a certain amount of days until this can happen and as John is a sole trader he is fully accountable.

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  2. RE: Spiced Incense Warehouse - rip off!

    Posted on January 24, 2010 at 10:09 PM (UTC) ( about 2 years ago )
    rank: Must read!
    replies: 0
    7881b7a235bffa64e1d60fff77474d86

    wrote the following:

    John stop writing this shit we all now its you trying to cover your arse.

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