These comments belong to the entry Spiced Incense Warehouse - rip off!

In response to RE: Spiced Incense Warehouse - rip off! , someone wrote:

  1. RE: Spiced Incense Warehouse - rip off!

    Posted on September 19, 2009 at 01:45 PM (UTC) ( over 2 years ago )
    rank: Must read!
    replies: 0
    A33a41e357cd2429df060c88d983b6dc

    wrote the following:

    Since SIW sent me my first order with no problems I decided to place another order with them. I'll post again and let you guys know what happens. But so far, they have the best site: easy to navigate, looks good,  can check status of shipment (although I think it just always says "processing" so not sure how helpful that really is) and more importantly, the best products and the best prices. I wish they carried more herbal incences like spice gold/tropical, puff, enigma, sence, and so on, but what they do have is very good and their prices are very reasonable. I pay extra for tracked shipping to be on the safer side. I also wish the communication was better. You don't really get any confirmation from the company when you purchase letting you know they received your order (only a receipt from alertpay), and I had to ask if they shipped the last time (no notification of shipment sent to email). But if my package gets to me in a week like it did the last time, then I can live without the confirmation. He shipped lightening fast the last time; my order went out the very next day. A+ service there. But I just like to be assured that my package has been sent and is on its way and not have to worry about it or bother them with emails.

    So, until i get my next order . . .

    Website: A-    Selection of Merchandise: A  Communication: B- (needs to confirm shipment through email and on the website under status information so you don't have to guess)

    Processing/Shipping Time: A+  Prices: A+

    Hope all goes well this time around. Will update.  

     

    [reply] -- recommended reading?

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