These comments belong to the entry Spiced Incense Warehouse - rip off!

  1. RE: Spiced Incense Warehouse - rip off!

    Posted on July 14, 2009 at 10:07 AM (UTC) ( over 2 years ago )
    rank: Must read!
    replies: 1
    E0fd86bebb18eb6d0c3cb26d88e6b90d

    wrote the following:

    Hi All,

    I can also confirm SiW is a dodgy company as I have recently made an order of over £150 and never received any product. When courteously asking for a receipt copy of a postal transaction they simply stopped replying to my emails. What kind of e-business does not keep records of shipping information handy in case orders "get lost in the post?" Also, most companies would typically like to keep customers, this one simply did not offer any sort of compensation or solution to "lost in the post" circumstance, they pretty much told me "tough luck."

    I've ordered many things from the internet in the past and this by far is the worst experience I have ever had. I would recommend everyone who is thinking about making a purchase from them to stop and order from someone else.

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1 reply to RE: Spiced Incense Warehouse - rip off!

  1. RE: Spiced Incense Warehouse - rip off!

    Posted on July 27, 2009 at 10:55 AM (UTC) ( over 2 years ago )
    rank: OK
    replies: 2
    64c640377210988c2fc04a4faaf928a4

    wrote the following:

    Damn i wish i saw this blog earlier,i noticed the siw site is down maybe they done a runner with everyones cash

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    • RE: Spiced Incense Warehouse - rip off!

      Posted on August 09, 2009 at 08:45 PM (UTC) ( over 2 years ago )
      rank: Must read!
      replies: 0
      208c27b9bbe3f022649bb275f89dc8ee

      wrote the following:

      Me and my mates have been shopping at SIW since it opened around a year ago and can only report excellent customer service and the lowest pricest anywhere, all companies have items go missing in the mail, how you then approach the company will determine if you get a refund and how you get dealth with in my experience!

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    • RE: Spiced Incense Warehouse - rip off!

      Posted on August 09, 2009 at 09:02 PM (UTC) ( over 2 years ago )
      rank: Must read!
      replies: 0
      208c27b9bbe3f022649bb275f89dc8ee

      wrote the following:

      I work for SIW was concerned to read this post, we have investigated this bloggers claims thoroughly. Unfortunatly in this case we have found that this blog is completly untrue, there have been no postal losses of £150 or over in the UK. All customers entitled to any compensation have any arrangement in place already.

       

       

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